Returns & Exchanges
At Universal Standard, we want you to love every piece in your wardrobe, which is why we offer a seamless 30-day return and exchange window for all unworn garments. Our Fit Liberty program also allows you to exchange eligible items if your size changes within one year of purchase.
Initiate Your Request
Visit our online Returns Portal and enter your order number and shipping zip code to select the items you wish to return or exchange.
Choose Refund or Exchange
Select whether you would like a refund to your original payment method, a store credit, or a direct size exchange for the same style.
Print and Attach Label
Download your prepaid shipping label, securely pack your items in the original packaging, and affix the label to the outside of the box.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing